Shipping & Delivery
All the details on local pickup, insured shipping, and international delivery — so your jewels arrive safely, wherever you are.
Shipping Costs & Timeframes
We offer insured worldwide shipping for all purchases. All orders require a signature upon delivery for added security. We ship locally via Australia Post and internationally via DHL. Once your order is dispatched, you will receive shipping confirmat
In-Store Collection
Local clients are warmly invited to collect their jewellery from our Flagship Store in Collingwood, Melbourne. If you prefer to collect in person, simply select “In-Store Pickup” at checkout or let our team know via email.
Fulfilment Timelines
All pieces are sent from our Collingwood, Melbourne flagship store. If you’re working to a deadline, please contact us at [email protected] we’ll always do our best to accommodate special requests.
Shipping Insurance
All items shipped from Black Finch Jewellery are fully insured, so your pieces are protected while in transit. As part of these terms and for added security, we require every shipment to be signed for upon delivery.
International Duties & Taxes
International orders may be subject to customs duties, taxes, and import fees upon arrival in your country. These charges are determined by your local government and are the responsibility of the customer.
Return Shipping
If shipping your piece to Black Finch, whether it be for a gold swap assessment, repair, maintenance or resize, please ensure you have made contact with our client services team to obtain our shipping address. The customer is responsible for shipping