Custom Design Services
Learn about our design services and how we bring your vision to life through our personalised consultation process.
The Custom Design Process
Collaborate with our expert designers to bring your vision to life. From concept to creation, each custom piece is tailored to your story. Learn more. Timeline: Typically 8–12 weeksMinimum Spend: Starts at $5,500. 1. Book Your ConsultationComplete ou
The Heirloom Redesign Process
Our Heirloom redesign service allows you to transform existing gold and gemstones into something entirely new. Whether it’s a family ring, inherited stones, or unworn jewellery, we carefully assess, remove, and rework materials into a contemporary de
Minimum Spends
Custom engagement or milestone rings typically start at $5,500 AUD for a completed piece. Custom wedding bands start at $2,500 AUD for a completed piece. Custom everyday fine jewellery such as necklaces, earrings, bracelets or brooches, start at $3,0
How to Prepare For Your Design Consultation
Whether you’re arriving with a fully formed vision or no idea where to begin, your story is the perfect starting point. During your appointment, we will expertly guide you through a fun exploration of what your perfect piece of jewellery is. This wil
Can You Repurpose My Gemstones Into a Custom Piece?
Yes, we can. As part of our heirloom redesign service, we can extract and re-set your heritage gemstones into a new custom crafted piece that carries both memory and meaning. Due to their durability on the Mohs scale, we only work with heirloom diamo
Would You Work With a Stone I Purchased?
No. As Australian sapphire specialists we have an incredible selection of rare and high quality gemstones to choose from. Therefore we do not work with newly purchased stones supplied from elsewhere. We know that sounds strict, but it’s about respons
Can I Provide The Metal?
Yes and no. We can’t directly melt down or rework your existing metal into a new piece as this approach can compromise structural integrity and finish. Instead, through our Gold Swap initiative, we offer a credit in exchange for your broken or unwant
How Long Is My Quote Valid?
Quotes and curated stone collections are valid for 5 business days.
What Happens If I Don’t Proceed With My Design?
All sketches, renders and concepts remain the intellectual property of Black Finch Jewellery and may not be reproduced without permission. We reserve the right to reproduce styles from our design archive in the future, with different stones.
What Happens After I Make A Payment?
Once your deposit is received, your custom design journey officially begins. We’ll finalise your stone selection and begin the meticulous process of bringing your piece to life in our Collingwood studio. You’ll receive a production timeline and updat
Why Does Custom Jewellery Take 8–12 Weeks?
Because it’s actually being made, not pulled from a shelf. Custom and heirloom pieces move through a full process: stone sourcing, design development, technical planning, handmaking, stone setting, finishing, and quality checks. We make each piece in
Interstate & International Clients
We are skilled at communicating with our clients, wherever they are located, providing a seamless design experience. Using a combination of video consultations, phone conversations, email and images and sketches, we work with you to design and delive