We accept VISA, Mastercard, AMEX, Shopify Pay, Google Pay, Zip, and AfterPay.

We accept VISA, Mastercard, AMEX, Shopify Pay, Google Pay, Zip, and AfterPay. Please note:<ul><li dir="ltr" style="text-decoration:none;">AfterPay is available only for Australian customers</li><li dir="ltr" style="text-decoration:none;">AfterPay is valid for purchases up to $2,000 AUD</li><li dir="ltr" style="text-decoration:none;">All AfterPay transactions are processed in AUD</li></ul>

Payment Options

Once your design and quote have been finalised, we prefer full payment upfront to commence production.

Once your design and quote have been finalised, we prefer full payment upfront to commence production. If full payment isn&#x2019;t possible, we require a minimum 50% deposit to begin crafting your piece. The remaining balance is due within one month of receiving your pickup notification email. Please note:<ul><li dir="ltr">Quotes and invoices are valid for 10 days only</li><li dir="ltr">Pricing may change after this window due to fluctuations in gold and gemstone markets</li></ul>

Payment for Custom Pieces

Our commitment to crafting custom jewellery pieces extends beyond words. After your initial consultation, should further stone sourcing or custom design work be required, we implement a $500 Commitment Bond.

Our commitment to crafting custom jewellery pieces extends beyond words. After your initial consultation, should further stone sourcing or custom design work be required, we implement a $500 Commitment Bond. This bond secures your place in our design queue and allows our team to begin sourcing rare and exceptional materials specifically for your piece. It reflects the time, expertise, and care involved in creating a one-of-a-kind Black Finch design. This amount is fully credited toward your final invoice once you proceed with your custom commission.

Commitment Bond

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Explore our payment options, including deposits, Afterpay, and secure online checkout for local and international orders.

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About Us

Our Values

Our Workshop & Flagship Location

Discover Black Finch

The Custom Design Process

The Heirloom Redesign Process

Minimum Spends

How to Prepare For Your Design Consultation

Can You Repurpose My Gemstones Into a Custom Piece?

Would You Work With a Stone I Purchased?

Can I Provide The Metal?

How Long Is My Quote Valid?

What Happens If I Don’t Proceed With My Design?

What Happens After I Make A Payment?

Why Does Custom Jewellery Take 8–12 Weeks?

Interstate & International Clients

Custom Design Services

Full Terms & Conditions

Is Shipping My Gold Secure?

What Can I Recycle?

My Piece Is Sentimental, Is It Possible To Re-use The Gold Itself?

How Long Does The Process Take?

Store Credit Terms

How Do I Submit My Jewellery For Assessment?

Gold Swap Initiative

How We Work

How Long Is The Production Process?

Where Is Your Jewellery Made?

Workshop & Production

What Materials Do You Use?

What Does Recycled Gold Mean?

Do You Work With Lab-Grown Gemstones?

What Is The Difference Between White Gold And Platinum?

What Is The Difference Between 9kt And 18kt Gold?

What to Consider When Choosing Between 9kt and 18kt Gold

Materials

Shipping Costs & Timeframes

In-Store Collection

Fulfilment Timelines

Shipping Insurance

International Duties & Taxes

Return Shipping

Shipping & Delivery

Product Imagery

Customisations

Do You Offer Gift Vouchers?

Do You Offer Gift Wrapping?

Do You Offer Engraving?

I’ve Noticed Price Shifts Across Your Online Collection. Why?

What’s the difference between Custom, Made to Order, One-of-a-Kind, and Heirloom?